TESTIMONIALS

I have some hearing loss, probably caused from a number of years of exposure to the workplace noise in farming. After an internet search of providers and the after sales service commitment which was offered, I decided to make an appointment with Harmony Hearing.

I have recently visited Andrew MacKendrick at Harmony Hearing to upgrade my five year old hearing aids. Following an extensive and thorough consultation, I was able to trial different hearing aids for a period which allowed me to experience them in the normal range of situations I am involved in. I was able to use them for two weeks each so I could make an informed choice for my needs.

I have chosen the Oticon Genie2 hearing aids which fit well, address my hearing needs and are a considerable improvement on my first set.

The service provided by Andrew has been excellent. He allows a generous period of time for appointments. There is no pressure to purchase and I was given ample time to decide on the model. In my case, the process has taken around four weeks to make a decision. As an independent practice, Harmony Hearing is able to offer a choice of brands, are price competitive and not obligated to a particular manufacturer.

I have no hesitation recommending Andrew and Harmony Hearing to anyone who may have a concern with their hearing.

"I persevered with my failing hearing for many years.  My wife was expressing her frustrations with having to constantly repeat herself. I also struggled in group settings and was reluctant to question what was being said!

About a month ago I saw Andrew at Harmony Hearing who conducted a thorough assessment and I was fitted with a pair of Oticon Opn S hearing aids. Since I got my hearing aids there’s been massive improvement. As a Vietnam veteran I attended a conference in mid October 2019 and for the first time ever I was able to hear exactly what was being said.

I found Andrew to be a total professional. He talked me through the options and let me trial a couple of sets and I thought the price was very good value.    I can hear everything now."

Carol Foster has hearing in one ear only which also has a significant hearing loss. She recently trialled an entry level Phonak hearing aid and a BICROS and was happy with the improvement over her previous aid. She asked to trial the premium Phonak model to see if it would be an improvement in background noise and was delighted with the extra benefit.

Following the success of her new hearing aid she encouraged her husband Colin to come into Harmony Hearing for an assessment. He was subsequently fitted with essential level Phonak hearing aids and was very happy with the outcome. "I feel like I can hear like I did when I was 16" and "I should have done this years ago"

At Harmony Hearing we not only offer all of the main brands of hearing aids and discuss the various levels of technology, we take our time and allow clients to trial hearing aids before choosing the device that best suits their needs and their budget.

In the words of Colin who worked at the Canarvon Tracking Station as an equipment officer and technician;

"Hi to those of you who have ears, yet find it hard to her clearly with them. That was our problem until we found Harmony Hearing and Audiology on the internet. Tony solved our hearing difficulties within a short time. My wife and I found their professionalism outstanding. They Knew how to supply the correct hearing aids for our situation and were thorough in discussing the options and allowing us to trial the devices before making a decision.

We highly recommend Harmony Hearing to all those who suffer from hearing problems.

Getting thrown into the world of hearing aids was nerve wrecking.

As such, I'm thankful to find Harmony Hearing which not only had very competitive pricing but great service.

Tony helped me find the right pair of hearing aids - we tried several until I found the right one! And Jenny was always very responsive and helpful.

I would highly recommend Harmony Hearing. https://www.harmonyhearing.com.au Thanks Tony & Jenny

"My World Has Changed For The Better" After searching online I came across Harmony Hearing. Instead of contacting them straight away I procrastinated yet again.

Finally after driving my family and friends mad, I took the plunge and made that initial appointment. It was their best thing I've done in a while. After meeting Tony and listening to his advice on choosing the correct hearing aid that suited. I am totally happy. I have my hearing back.

Tony and his staff are super friendly and always on hand for any help that is needed. https://www.harmonyhearing.com.au Thank you so much. Yvonne Ender

Andrew I am writing to say a big thank you for your help in choosing and supplying me with my Seimens Carat 7BX hearing aids and at such a reasonable price. I mean the price alone was enough to seal a bargain but the 7BX hearing aids are the best I have ever had, they truly do deliver the magic of hearing. All the hearing aids I have had in the past only delivered an amplified level of sound where these really do amplify the sounds that I want louder.

I would never hesitate to recommend you and your services to any body looking for help with a hearing problem.Again a big thank you for giving me back my full hearing.

Alan Greenwood.

"Almost 2 years ago I was finding it very difficult to continue my work due to hearing loss. I was referred to a specialist to try and determine the cause of my hearing loss, however a MRI did not locate anything. It was suggested I make an appointment to see an Audiologist and arrange suitable hearing aids. I visited a number of Audiologists in the South metropolitan area and was amazed at the number of hearing aid makes, models, features and prices.

After some visits, I had a vague idea on my preferred make and model suitable for my needs. I was getting desperate as I was unable to continue to cover up my hearing loss at work.......lip reading in conference room settings is very difficult, stressful and risky.

I created a spreadsheet on all the Audiologists in the South Metropolitan area with their respective pricing, warranties, freebies such as batteries, insurance, appointments and assessments. Andrew Mackendrick from Harmony Hearing responded to my initial email on a weekend and I was in his clinic the following week trialling the new hearing aids. Harmony Hearing not only had the best price, they also exceeded in after sales servicing. Rachael at reception gives exceptional service arranging appointments and reminders.

I cannot thank Andrew and Rachel enough for assisting me in selecting the most suitable hearing aids and looking after me before, during and after the purchase, it's been a great journey. I also purchased a Streamer which allows me to Bluetooth between my hearing aids and my mobile (Hands-free) also my TV.

Finally my family believe it's the best thing I've done in improving communication with my loved ones!!"

Hi Andrew

A quick note to say thanks for your outstanding service in helping me improve my standard of hearing.

From my initial late night on-line enquiry, that you even responded to straight away, to the hearing test, advice, trial period, final selection, fitting and review etc it has been a very thorough and professional process.

In additional to the service, the value for money after checking other service providers on the same make / model of hearing aids and then your aftercare package of follow up, free batts, domes, cleaning parts etc it really has been a positive move.

The improvement has been noticeable by me and others…more by the lack of requests by me for people to repeat things.

So Thanks Again and I’m more than happy to recommend others to you.

Cheers

Vince Haines - Pop Magic