Dear Andrew, I want to thank you for the excellent job you did in recommending, supplying and fitting my replacement hearing aids. By Taking the trouble to carefully fine tune the instruments, to match my hearing loss, you have produced the best hearing experience I’ve had since I have been using hearing aids, which would be about twenty five years. I’d almost given up, thinking my hearing loss was too severe, but now I am holding conversations I never could have held in recent years, and using the streaming device I can watch TV and hear everything. This has brightened my life up considerably. Many thanks for your diligent and patient attention to detail.